As a traditional family business from Carinthia, Gitschtalreisen Wastian moves people well beyond the borders of their own region. The mobility service provider covers an enormously broad and important spectrum: from tailor-made club trips and large group tours to reliable regional scheduled and school bus services as well as a flexible local taxi service. Carinthian warmth meets professional travel organization.
Structuring a highly versatile range of services on a single platform. The challenge was to clearly separate the different business areas while at the same time making the pre-planned round trips and multi-day tours directly bookable online, in order to minimize manual effort.
Through the integration of the booking tool, the website became a working tool for the company. Planned trips can now be booked directly online by customers, significantly reducing the administrative workload behind the scenes. The clear presentation of routes has also reduced phone inquiries at the office, while the new forms successfully lower the barrier for individual bus and club booking requests.
